Proudly serving Pasco, Kennewick, Richland & the greater Tri-Cities
24/7 emergency response  ·  Most appointments confirmed fast

We show up. We explain. We clean up

Drug-tested, background-checked techs who treat your home like theirs. Shoe covers on, mess gone, walkthrough done.

Licensed, insured, background-checked
24/7 emergency response
Locally owned & operated
Upfront, flat-rate pricing
Aero Walkthrough guarantee
Our story

Built from a promise to do it better

Mark Thompson didn't inherit a company. He built his trade the hard way, learning electrical work job by job and building installation crews known for treating customers right. He watched what happens when companies chase growth at the expense of the customer. When that chapter closed, he knew exactly what he wanted to build instead.

AllSet Home is that answer: a local company where the owner's name is on the invoice, the crew shows up like guests in your home, and the job isn't done until you're completely satisfied.

  • Owner-backed. Mark's name and number are on every invoice.
  • Local family. Mark and his wife Sunshine are raising their three kids right here in the Tri-Cities.
  • Loyal crew. Techs who worked with Mark before followed him to AllSet, because crews know better than anyone which leaders do it right.
  • You're AllSet.

    An AllSet Home technician in front of a wrapped AllSet van
    Locally owned. Tri-Cities proud.
    Mission & vision

    All-in until you're AllSet

    That's our mission, and it's also literally how we work. Our vision is to be the most trusted name in home services across the Northwest, and a team culture people are begging to be part of. Big goal. It only happens one great service call at a time, which is exactly the point.

    ALLSETOur six values spell our name.
    A

    All-In

    We show up and eat the whole pie. No halfway jobs, ever.

    L

    Lead

    Everyone leads, regardless of title. Your tech owns your outcome.

    L

    Learn

    The best leaders are the best learners. We never think we have it all figured out.

    S

    Synergy

    We accomplish more together, as a crew and with your family.

    E

    Excellence

    6-star service. Five stars is the floor, not the goal.

    T

    Trust

    The foundation of everything we do, protected on every visit.

    Meet Aero

    The fox on the truck

    Aero the Fox is our mascot and our standard-bearer. Foxes are quick, clever and resourceful, which is exactly the energy we want walking into your home. Aero's name is on two things that make AllSet different:

  • The Aero Walkthrough. Every job ends with a walkthrough of the finished work: we test it with you, explain what we did, and clean up like we were never there.
  • The tech card. Before we arrive you get your technician's name and photo, so you know exactly who's knocking.
  • Aero the Fox
    The crew

    The people behind the promise

    Every AllSet technician clears the same bar before they carry a badge. Here are a few of the people you'll meet.

  • Background-checked and drug-tested before their first day on the job.
  • Licensed and insured on every heating, cooling, electrical and plumbing job.
  • Shoe covers on, mess gone. We clean up before we leave your home.
  • Mark Thompson

    Electrical Installation Manager

    Mark is an 01 Journeyman Electrician with a background in home service, solar, electrical upgrades, and new construction wiring. His personable smile and attention to detail make him one of the most loved team members here at AllSet Home. Mark moved his family to the Tricities 9 years ago from Texas, and he has fallen in love with the community. As a father of 3 beautiful girls, him and his wife enjoy time out on the river and being involved in the community.

    Jessica Lupercio

    Office Manager

    With 10+ years of experience in HVAC and electrical, Jessica is passionate about the customer experience and delivering a quality product. Jessica and her husband are raising 3 amazing children here in the Tricities, and are dedicated to being all-in for the community that they serve.

    Blas Olivera

    HVAC Service & Installation Manager

    Blas is known around the Tricities as the Houdini of the HVAC industry because he is able to perform magic on your homes... bringing many units back from the dead. With 22+ years of experience, we are blessed to have Blas on the team. Not only is Blas a ninja in the field, he is the father and coach of 4 club soccer players and one baby boy. Blas is a native to Pasco and been with his wife for 25 years. You may run into him at "La Pulga" the Pasco Flea Market on Saturdays where he has helped run it for the last 30+ years.

    Sterling Sauvé

    Electrical Service Manager

    Followed Mark to AllSet from day one, because crews know which leaders do it right.

    Reviews

    What your neighbors are saying

    Rated 5.0 stars by our Google customers. Here's what showing up all-in looks like.

    ★★★★★

    "I had new electrical panel installed, new H-vac (heater, air conditioner), new hot water heater, all wall outlets checked and grounded... The crew was wonderful to work with, answered my questions."

    Jenny M. Google review
    ★★★★★

    "They brought a team of people in to fully inspect my house. They found a few issues that were potential emergency threats. They were kind and courteous."

    Misty S. Google review
    ★★★★★

    "Having people come to your house to do work is always a gamble... Not these guys!! SO nice and so considerate!"

    Andrea L. Google review
    Good to know

    Questions homeowners ask us

    Who owns AllSet Home?
    AllSet Home was founded by Mark Thompson, Chris Lee, Daryl Kelly, Sterling Sauve, Levi Ringo, Sydney Russell, and is locally owned and operated from 5715 Bedford St in Pasco. The owners' names back every job.
    Are AllSet technicians licensed and background-checked?
    Yes. Every technician is licensed, insured, background-checked and drug-tested, and crews wear shoe covers and clean up before they leave.
    What happens if I'm not happy with the work?
    We make it right. Every job ends with the Aero Walkthrough: we show you the finished work and test it with you, and if anything isn't right, we make it right.
    Is AllSet Home a national franchise?
    No. AllSet Home is a locally owned Tri-Cities company headquartered in Pasco, built by tradespeople who live and raise families here.
    Does AllSet Home have good reviews?
    Yes. AllSet Home holds a 5.0-star Google rating. Read the reviews on our Google profile to see what showing up all-in looks like.
    Get started

    Experience the difference yourself

    The best way to understand AllSet is a service visit. One call and you'll see why our reviews read the way they do.

    Schedule Your Visit

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